John Lewis Is A Chain Of Retail Stores Marketing Essay

tin Lewis Is A Chain Of Retail Stores commercializeing searchIntroduction bum Lewis is a chain of Retail gillyflowers, based in Great Britain. tooshie Lewis blossom outed its original opened its store in 1864 in Oxford passageway, London.Never Unknowingly Unsell an alto runher incompatible archetype in the market and offering to the customers holds a promise that the price of the products sold in outhouse Lewis Stores get out be the lowest in the part which so far helped keister Lewis to establish strongly in the British Market basically to a greater extent amongst the middle class people.It has all overly been the motto and the motto for the company for 76 forms, since its establishment.A partner of John Lewis Partnership which counterbalance includes other stores similar Waitrose, Greenbee.Every Employee who whole shebang at John Lewis is a partner in the company and is entitled to receive bonus come out of the kales company earns stratumly.With Currently 29 stores Countrywide(28 John Lewis Retail stores and 1 John Lewis at home store) 8 to a greater extent stores are nevertheless to come in next 5 grades in the UK, angiotensin-converting enzyme of them at the majestic Site in Stratford, London.Several stores are also in the category of listed buildings because of the architectural designing, one of them be the flagship store at Oxford street, LondonJohn Lewis Opened its largest store outside London in Wales on 24th September2009 in Cardiff.With the efforts and the determination of the partners serving the customers with High fibre Goods and the best shopping experience, John Lewis has been able to reach the status of the Largest retail merchant in the soil.On 1st January2008 John Lewis Store at Oxford Street was awarded a royal Warrant from Her Majesty the Queen for being a supplier of Haberdashery and household products.Stores in Reading and Berkshire were also awarded with Royal Warrant by Queen on 1st January2007 for bei ng a supplier of household and fancy products.HistoryJohn Lewis opened its first store as a small drapery shop at Oxford Street in 1864.John Lewis buys the control of Peter Jones in 1905It was twelvemonth 1918 when the first edition of Gazette was published, magazine by John Spedan Lewis.In 1920 John Spedan Lewis, Son of John Lewis incorporates John Lewis Partnership, which today has several companies including John Lewis, Waitrose( a chain of supermarkets offering food products) and Greenbee( offers Direct Services like Insurance etc)In 1933 John Lewis buys Jessops, well established store in Nottingham. First store outside London.In 1940 John Lewis also took over Selfridges Provincial stores.With the era of masknet and connecting with world via internet, John Lewis launches its website in year 2001 allowing customers to shop online and getting products delivered at their door.Jessops rebrands itself as John Lewis in year 2002Store in Caley shut its door for public in July 2006John Lewis enters home Products too, opens up John Lewis at home shop in Poole, Dorset in year 2009,providng customers with wide range of products like Pillows, Duvets, Quilts.Attains the status of Largest subdivision Store Retailer in 2010. goals and ObjectivesGoals and Objectives are important assembly line cost, the two aspects which help a company to become what it wants to.Usually Goals and objectives are inter changed against each other, but practically they have got really wide difference.Goal refers to what you aim to become, whereas objectives are the ways or steps to obtain those goals.To be the market leaders.John Lewis takes the competition to a new level to be UKs favorite retailer, from its Never knowingly undersold tagline to providing best customer service to conducting their short letter relations with integrity helps them to be UKs favorite retail house . have sufficient profits from the operations to sustain commercial vitality.John Lewis does business with utm ost care and low cost but never leaves timberland, it has and testament always maintain quality of its products, but the products are available at low and reasonable cost that the profits are high positive within the reach of middle class people, and then reservation it more famous and established amongst middle class of UK.Employee expiationEvery employee who works in John Lewis is a partner in the business. The profit is divided amongst the partners named as bonus, which motivates the employees to work harder being more focused and determined. An Individuals brilliance, determination and bumptiousness to work which showers fruitful results are rewarded separately.John Lewis evening supports the employees who are in real need of financial help etc.Customer SatisfactionJohn Lewis recruits only those people who know how to work with integrity, determination slice abiding by the principles laid down, which helps John Lewis to provide customers with a contrary and homely sho pping experience in their stores. The prices, quality and value of the goods is different from the other stores in the surroundings which helps in attracting more and more customers to their stores thus building a strong customer base and bond and even a brand image and good depart for itselfstrategic PlanningStrategic planning is an integral process of an organization defining its strategies and direction and reservation decisions to allocate available resources to peruse laid strategies, which provides the organizations which a competitive meet over their competitors.Strategies formulated by John Lewis top level caution are basically targeting at 3 core goals, they being- individualised Satisfaction of the EmployeesStrong customer base, brand value and good exit.Sufficient network yearly.Strategic planning included SWOT analysis, analysis make to snap internal environment of the organization and to bring it at par with the outside(a) environment.SWOT stands for StrengthWeak nessOpportunitiesThreatsIt also includes curse word analysis which is done to examine the external factors affecting the business and how change in them will affect the business, which helps the organizations to be better(p) prepared for those circumstances,PEST stands for Politicalstinting affectionateTechnologicalSWOT ANALYSIS OF JOHN LEWISStrengthsJohn Lewis has a strong customer base, a brand image and goodwill which helped in becoming the UKs favorite retailer leaving behind its competitors like Debenhams, tag and Spencers etc, which itself is strength of John Lewis.Each and every employee who works in John Lewis is a partner, be it a part time employee or a full time which entitles them to have share in profit. Bonus is wedded to the employees at the end of FY out of the profit it earns, which motivates them to work hard and achieve targets set for them which helps the organization inturn.It seems that John Lewis has placed itself well on the environmental and green issues too. For eg-The fair trade insurance policy it follows with the producers the products in Africa. This helps in making themselves a positive brand in the eyes of customers and environmental activists. being a part of John Lewis Partnership it is under the s thronener of passing experienced management team of John Lewis Plc and of its own.WeaknessUnlike the magnification policy TESCO follows, John Lewis serves only the UK market thus restricting itself to UK customers. If a problem arises in food retailing sector, it will be demanding for John Lewis to cope up.Lack of flexibility for the employees.OpportunitiesIncreasing online sales can be an opportunity because the company will get good returns as the website related cost is nothing as compared to online sales cost.The new store coming up at Olympic site in Stratford will cater to the Olympic fans, as John Lewis is the official sponsor to Olympic games and the official license holder to sale Olympic merchandizeJohn Lewis will o pen its store in Dublin, which will help them to reach customers in Ireland thus expanding the business.ThreatsCustomers might respond to new brand, John Lewis, in the country in a different manner from UK, even because of John lewis being a British brand.Various other small brands whose price crownwork matches with that of John Lewis can be a threat.Flexibility lacking in the working can be a threat to John Lewis, as the GREENBLOODED nature of the management at times can make employees frustrated.PEST ANALYSISPolitical FactorsGlobalization, can prove to be a altercate plus an opportunity for John Lewis. Challenge as it will have to compete with Retail stores from round the globe who would even be providing the customers with better services and products better than John Lewis. Globalization can prove to be an opportunity as it will allow establishing themselves anywhere round the globe. political sympathies taxation policy can reduce or append the profit margin on products and se rvices. -For example- If the Corporation tax increases to let set up 30% from 20% then John Lewis will have to fee more of taxes which will inturn decrease the profitEconomic Factors,If the credit availment terms in the country are flexible, then availing credit will get easier from financial institutions which will help John Lewis to expand and grow even more.Along with economic conditions, bank policies play an important role in affecting the purchasing power of the consumers, better and flexible the bank policy and economic scenario healthy, purchasing power increases which in turn will increase sales of John Lewis, which will increase the profit percentage.With more and more competition in every segment from competitors like Debenhams, Marks and Spencers John Lewis management keeps on coming up with different types of selling techniques , heavy(a) more and more of incentive to the customers affecting prices , resulting in the less profit.Social Analysis.Things have changed a lot from the previous times, people dont like stand up in the queues, they prefer buying stuff online and getting the delivery at home.People even prefer billing themselves via self billing kiosks. now to become more successful and profitable innovation and proper marketing has become the key.Consumers in the market have become aware astir(predicate) the Global climate problems they are inclined towards companies who keep a break down on carbon foot print are Green in there working in every aspect.Technological AnalysisRFID (Radio relative frequency Identification Device) technology can be used for significant benefits to the total chain of Sainsburys. If adopted, this technology will lead to fewer inventories for the supermarket firms leading to a leaner, more profitable organization.Stores shall be technological advanced, usage of best quality Tills, ePOS systems ,ERP systems for managing the company in an effective and efficient manner.Conclusion by dint of this piece it c an be seen through the various analyses, PEST and SWOT, that John Lewis is an iconic British Retail brand, well loved by its consumers. It had been thrill losses in most of the quarters in the financial year when recession stuck the world but now importantly profits, have better tremendously. However, it is not insulated to many outside risks like rising material costs and recession as analysed by PEST analysis. Keeping in realise the external and internal environment John Lewis has even planned to open it stores across the globe with first international store set to open in Dublin, Ireland.Strategies GoalsPurposePowerProfitMemberCustomersBusiness dealingCommunity