Quality Assurance Essay

smell assurance is based on setting agreed flavour standards at all accords in the production of a good or dish up in order to ensure that customers merriment is achieved. It does not just focus on the finished product. This approach a good deal involves self-checking by workers of their own output against these agreed graphic symbol standards.The key differences betwixt the two methods are that, prime(a) assurance a.puts much more dialect on prevention of poor timbre by designing products for unaccented fault-free manufacture, rather than inspecting for poor- feel products bulge outting it right first time b.stresses the need for workers to get it right the first time and reduces the chances of wrong products occurring or expensive reworking of defective goods c.establishes quality standards and targets for each stage of the production process for both goods and function d.Checks components, materials and services bought into the business at the point of arrival o r delivery not at the end of the production process by which stage much time and many resources may watch been wasted.The quality-assurance department entrust need to consider all areas of the fi rm. Agreed standards must be launch at all stages of the process from initial product idea to it in the long run reaching the consumer Product design will the product meet the expectations of consumers? Quality of inputs quality must not be let down by bought-in components. Suppliers will claim to accept and keep to strict quality standards. output quality this whoremonger be assured by total quality management (TQM) and emphasizing with workers that quality levels must not drop at a lower place pre-set standards.Delivery systems customers need goods and services delivered at times convenient to them. The promptitude and reliability of delivery systems must be monitored. Customer service including after-sales service continued customer satisfaction will depend on the quality of contact with consumers after purchase. For example Nissan car factories have predetermined quality standards set and checked at each stage of the assembly of vehicles by the workers accountable for them. First Direct, a European telephone banking organisation, sets limits on delay times for calls to be answered, average times to be taken for opposition each customers requests and assurance standards to monitor that customer requests have been acted on correctly.Quality assurance has the following advantagesi.It makes everyone responsible for quality this can be a form of job enrichment. ii.Self-checking and making efforts to improve quality increases motivation. iii.The system can be used to trace back quality problems to the stage of the production process where a problem might have been occurring. iv.It reduces the need for expensive final inspection and correction or reworking of faulty products. v.To gain accreditation for quality awards these can give a business signif icant status or kudos. The most widely recognized quality award within the European Union is ISO 9000.Referencehttp//classof1.com/homework-help/operations-management-homework-helpView as multi-pages